> ## Documentation Index
> Fetch the complete documentation index at: https://rive.app/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# Trouble Logging In

## "Invalid credentials" error

Two common causes:

**1. You signed up with Google or Facebook** If you created your account using Google or Facebook login, we don't have a password stored—that's managed by them. Use the Google or Facebook sign-in button instead of email/password.

**2. Wrong password** Click "Forgot password?" below the login button. We'll email you a reset link.

**Questions?** [Contact us here](https://airtable.com/appUtquW7bOB1IIqA/pagzVBE4tO5QdjWTM/form).